• Size: Height: 19.05 cm; Diameter: 25.4 cm.
  (Height: 7.5 in; Diameter: 10 in).
• Made in Calgary, Canada.

We're here to help make shipping arrangements and ensure a smooth experience. We have experience shipping to countries ranging from the United States to Japan.

• If your order is an international shipment, please email ask@fascappleglass.com and include a link of the piece that's to be yours as well as your delivery address.
• You can also contact 403-874-9849 and speak with a representative during business hours. We will be pleased to assist.

 
Thank you for choosing us!

In general, each fascapple glass piece—whether solid, sculpted or blown—is meant to last generations when treated with care and used properly.

Important:

• Fascapple glass does NOT survive dramatic temperature changes. Pouring hot tea into handblown glass, popping it in the freezer or burning a candle flame close to the base of a glass can cause fractures or breaks. 
• NONE of fascapple glass is suited for use in a microwave or oven. Do NOT use it in this or any similar appliance.
• Glass magnifies light and pieces set at certain angles in direct sunlight can present a potential fire hazard.

Handling your glass piece:

• To avoid scratching the surface, beware of rings (particularly diamonds) or belt buckles. Wear cloth gloves or remove jewelry when handling your pieces. 
• Avoid sliding pieces across surfaces or knocking pieces together.

• Pick up a piece with two hands—one on either side. 
• Unwrap pieces on a clean, smooth surface.
• To rewrap a piece of textured matte and coated glass, use the foam sheet first and then the bubble wrap. 

Caring for your glass piece:
Shiny surface:

• Clean with a gentle glass cleaner and soft or microfibre cloth.
• For smaller pieces, handwash in lukewarm water and towel dry. 

Matte surface & coated finish:

• Whether the surface of your piece is textured or not, gently blow any excess particles off the piece and wipe with a clean microfibre cloth.
• Do NOT use a spray glass cleaner on any matte surface. If portions of the piece have a shiny surface, then use a microfibre cloth or spray glass cleaner on a cloth and wipe those areas, carefully avoiding the matte finished surface.

Caring for your drinking glasses:

• While our glasses are dishwasher safe, handwashing in lukewarm water is best. We recommend placing glasses in the top rack of the dishwasher.
• Citrus or citric acid-based cleaners are not recommended as they can damage the glass.
• To avoid watermarks, towel dry handwashed pieces.

If you have any concerns about caring for your glass, do contact us at ask@fascappleglass.com

• We’ll ship your items within five to 10 business days. During the busy holiday season, this period may be longer.
• Please see our shopping and shipping terms and conditions here. 

• We invite you to contact us at ask@fascappleglass.com with your purchase request or call us at +1-403-874-9849.
• Please see our shopping and shipping terms and conditions here.